Clipp coupons on the invoice
A Clipp coupon is a discount Clipp gives a restaurant, not the supplier. It lowers what the restaurant owes on the invoice, and Clipp pays the supplier the difference, so the supplier still gets the full price. On the invoice it reads Clipp Promotion. How coupons are run is on Promotions & loyalty.
Who uses it
- Restaurants unlock and apply coupons.
- Supplier staff see the coupon on the invoice and receive Clipp's payment.
How it works
- The restaurant applies an active coupon to an unpaid order. It can't go on a draft, a cancelled order or a fully paid order.
- The coupon takes off the smallest of its value, the amount still owed, and the invoice total.
- The invoice shows Clipp Promotion −$X, with the info note: "This promotion was unlocked by the customer. Clipp covers the discount, so you still receive the full order payment."
- Clipp then pays the supplier the coupon amount, once the restaurant's own payments cover the reduced total.
- That transfer appears on the invoice as a payment with method Clipp Promo Applied, and in Bookkeeping as Promotion Payment Received under the Clipp Coupon income category.
Applying a coupon, and Clipp's payout for it, are only built for the older order records. A current order can carry a Clipp Promotion row (it prints on the invoice and counts in the sales figures), but nothing in the app applies a new one or pays the supplier for it yet. The sales report treats a Clipp promo as an invoice billed at full price, with Clipp's payout as one of the payments that settle it. See Known limitations.
If the order is refunded, Clipp's transfer is reversed.
Calculations
Invoice total $200.00, coupon worth $25.00.
| Amount | |
|---|---|
| Subtotal | $200.00 |
| Clipp Promotion | −$25.00 |
| What the restaurant owes | $175.00 |
| Restaurant pays (card) | $175.00 |
| Clipp pays the supplier | $25.00 (method "Clipp Promo Applied") |
| Supplier receives in total | $200.00 |
Edge cases:
| Case | Coupon applied |
|---|---|
| Coupon $25.00, invoice owes $10.00 | $10.00 |
| Invoice already paid | Refused |
| Total becomes $0.00 | Clipp pays out straight away |
For sales figures the coupon is added back: net sales show $200.00 for this invoice, while its Invoice Total on the list shows $175.00.
Where it shows up
- Invoice page and PDF: Clipp Promotion row; Clipp Promo Applied in the payment-method list.
- Invoice list: Payment Method can list "Clipp Promo Applied".
- Bookkeeping: Promotion Payment Received, category Clipp Coupon (income).
- The Paid card doesn't count Clipp's payout as the restaurant's money; it settles part of the balance instead (see Payment status).
Permissions
Suppliers can't add or remove a Clipp coupon. They see it on any invoice they can open.
Decisions
- Clipp covers the coupon, so the supplier is paid in full. A Clipp campaign shouldn't cost the supplier. (#2506, decision 4)
- The payout waits until the restaurant has paid its share. Clipp doesn't pay for an order that's never settled. (
campaign-coupon-payout.service.ts)
Known limitations
- Clipp coupons can't be applied to current orders, and the supplier isn't paid back by the app for a coupon on one (verify with the campaigns plan).
FAQ
Do I lose the coupon amount? No. Clipp transfers it to you once the restaurant has paid the rest. It shows as "Clipp Promo Applied" on the invoice.
Why isn't the Clipp payout counted as the customer's payment? It's Clipp's money, not the restaurant's. It covers the coupon line, which already lowered what the restaurant owes.