Add & edit a product
Suppliers add a product from Add Product, change it by opening its row, and load many at once with Bulk Upload.
Who uses it
- Supplier staff with full access to products.
How it works
Add Product opens the New Product dialog. Fields marked with an asterisk are required.
| Field | Notes |
|---|---|
| Name* | What customers see |
| Product ID (SKU)* | The supplier's own code |
| Price | What the product sells for, before any catalog adjustment |
| Cost* | What the product costs the supplier. Later stock-ins average it |
| Primary Unit | The unit it is sold in, such as case or each. Choose one or enter and add yours |
| Category | Choose or enter your own |
| Shelves | Choose or add a new shelf |
| Catch Weight Item | Switch on for a product priced by weight. Adds Secondary Unit* (such as LB) and Standard Weight |
| Quantity / Weight | The opening stock, entered once on a new product |
After saving, the product's stock is read-only: it changes through Stock in & out and through orders. A catch-weight product's weight on hand is read-only for the same reason.
A catch-weight product must have a size and a secondary unit. Standard Weight is optional; when it is set, it estimates a line's price before the real weight is entered. See Catch-weight product setup.
Editing
Open a product's row to edit it. Update saves it. Beneath the fields sit the controls for pausing, hiding and archiving, the Manage Stock menu and View/Edit Catalogs, which lists the catalogs the product is in.
Changing the price
A product's price is the base price for every catalog. When it changes, the price of the product in each catalog is worked out again from the new base price, using the adjustment already set there.
If the new price would make a catalog's price $0, Clipp asks first: "Updating the product base price will cause one or more catalog items to become $0. Please confirm if you want to proceed." Cancel to leave the price unchanged.
| Catalog adjustment | Old base $10.00 | New base $2.00 |
|---|---|---|
| Discount of $3.00 | $7.00 | $0.00 (asks first) |
| Markup of 20% | $12.00 | $2.40 |
| Fixed price $9.00 | $9.00 | $9.00 |
Bulk Upload
Choose Bulk Upload from the arrow next to Add Product to add more than ten products at once. Download the CSV Template, complete it, then Upload CSV File. Pick a plan, with or without an audit of the data by Clipp's team. The upload is a request: the list is populated within 72 hours, and Chat With Us is there for anything sooner.
Calculations
Price and cost are kept to two decimals. See Money & rounding.
Where it shows up
Product list, New order, the restaurant's product list, and invoice and packing slip lines.
Permissions
Products: full access.
Decisions
- Changing a base price re-prices every catalog that lists the product. A catalog stores an adjustment, not a copy of the price, so it follows the base.
- A price change that zeroes a catalog price is confirmed first. Giving goods away by accident is worse than one more click.
Known limitations
- Opening stock can be entered only when the product is created.
FAQ
I changed a price and a customer is still on the old one. A saved cart is re-priced when it is placed. See Pricing & promotions.
Can two products share a Product ID? The form requires one, but enter a unique code anyway, since orders, search and Bulk Upload all lean on it.