Pause, hide & archive
Three switches take a product away from customers without losing it. They differ in how final they are.
Who uses it
- Supplier staff with full access to products. Customers only feel the result.
How it works
Open a product's row. The footer holds the controls.
| Control | Use it when | Reversal |
|---|---|---|
| Pause Selling | The product is out for now | Switch it back on. "Product is now available" |
| Hide Product | The product should not be shown, such as a private item | Switch it off. "Product is now visible" |
| Archive Product | The product is discontinued | Restore from Archived Products |
- Pause Selling marks the product unavailable. It has no end date.
- Hide Product takes it off customers' lists. The product chip reads Hidden.
- Archive Product asks for confirmation: "Once archived, this product will no longer be visible to your customers or available for ordering. You can find and restore it anytime from the Archived Products page." Orders and stock history are kept.
To restore, open the ⋮ menu on Products, choose View Archived Products and press Restore. The product returns as it was.
Where it shows up
The Status column of the Product list, the Archived Products page, and the restaurant's product list.
Permissions
Products: full access. Read-only staff see the switches disabled.
Decisions
- Archive is separate from deletion. Deleting is reserved for support; archiving is a business state anyone with full access can undo.
Known limitations
- A paused product has no resume date; someone must switch it back on.
FAQ
What is the difference between paused and hidden? Paused marks the product as unavailable; hidden removes it from view. Use Hide for items customers should not see at all. (verify: exact restaurant-side wording for a paused item)
Do archived products still count in my sales reports? Yes. Their orders and history are unchanged.